Degraded performance for Palm Mainnet API

Incident Report for Infura

Resolved

This incident has been resolved.

Posted Aug 01, 2023 - 21:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 01, 2023 - 20:41 UTC

Investigating

We have observed degraded performance on some Palm Mainnet API endpoints, manifesting as elevated response times for a portion of users accessing the listed components. We are currently investigating to pinpoint a root cause and remediate.

Posted Aug 01, 2023 - 20:32 UTC

This incident affected: Infura Palm APIs (Palm Mainnet HTTPS JSON-RPC API).