Degraded performance for Arbitrum Mainnet Arbitrum Goerli API

Incident Report for Infura

Resolved

This incident has been resolved.

Posted Nov 07, 2023 - 08:01 UTC

Update

Arbitrum Mainnet is operating as expected. We're continuing to monitor the results

Posted Nov 07, 2023 - 07:52 UTC

Update

Arbitrum Goerli is operating as expected, and we are working on deploying the fix for Arbitrum Mainnet.
Will keep you updated with any progress.

Posted Nov 07, 2023 - 07:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2023 - 05:01 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2023 - 04:40 UTC

Investigating

We have observed degraded performance on some Arbitrum Mainnet Arbitrum Goerli API endpoints, manifesting as elevated response times for a portion of users accessing the listed components. We are currently investigating to pinpoint a root cause and remediate.

Posted Nov 07, 2023 - 04:24 UTC

This incident affected: Infura Arbitrum APIs (Arbitrum Mainnet HTTPS JSON-RPC API).