Degraded performance for Avalanche Mainnet Avalanche Fuji Palm Mainnet Palm Testnet API

Incident Report for Infura

Resolved

This incident has been resolved.

Posted Nov 21, 2023 - 03:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2023 - 02:48 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 21, 2023 - 02:20 UTC

Investigating

We have observed degraded performance on some Avalanche Mainnet Avalanche Fuji Palm Mainnet Palm Testnet API endpoints, manifesting as elevated response times for a portion of users accessing the listed components. We are currently investigating to pinpoint a root cause and remediate.

Posted Nov 21, 2023 - 01:57 UTC

This incident affected: Infura Palm APIs (Palm Mainnet HTTPS JSON-RPC API, Palm Testnet HTTPS JSON-RPC API), Infura Starknet APIs (StarkNet Mainnet HTTPS JSON-RPC API), Infura Avalanche C-Chain APIs (Avalanche Mainnet HTTPS JSON-RPC API, Avalanche Fuji HTTPS JSON-RPC API), and Infura Celo APIs (Celo Mainnet HTTPS JSON-RPC API, Celo Alfajores HTTPS JSON-RPC API).