Degraded performance for Palm Mainnet Palm Testnet API

Incident Report for Infura

Resolved

This incident has been resolved.

Posted Nov 01, 2023 - 09:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2023 - 09:31 UTC

Investigating

We have observed degraded performance on some Palm Mainnet Palm Testnet API endpoints, manifesting as elevated response times for a portion of users accessing the listed components. We are currently investigating to pinpoint a root cause and remediate.

Posted Nov 01, 2023 - 07:08 UTC

This incident affected: Infura Palm APIs (Palm Mainnet HTTPS JSON-RPC API, Palm Testnet HTTPS JSON-RPC API).