Degraded performance for ITX Polygon Mainnet

Incident Report for Infura

Resolved

This incident has been resolved.

Posted Mar 23, 2023 - 13:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results. While all relayers are now functioning, some of the user transactions that were received by ITX Polygon Mainnet in the last 36 hours were not processed and must be resubmitted to ITX.

Posted Mar 23, 2023 - 00:04 UTC

Update

We are continuing to investigate this issue.

Posted Mar 22, 2023 - 14:47 UTC

Investigating

We have observed degraded performance on ITX Polygon Mainnet, manifesting as elevated broadcasting times for a portion of users transactions. We are currently investigating to pinpoint a root cause and remediate.

Posted Mar 21, 2023 - 16:09 UTC