Polygon Mainnet JSON-RPC API Polygon Mainnet Debug/Trace partial outage

Incident Report for Infura

Resolved

This incident has been resolved.
Posted Jul 25, 2025 - 02:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 25, 2025 - 02:21 UTC

Update

Polygon infrastructure is experiencing an outage. Customers in the Growth and Custom tiers with failover enabled will have their traffic forwarded to our infrastructure partners.
See our failover protection documentation for instructions on how to enable this for your requests:
https://docs.infura.io/features/failover-protection

If you are in the Growth or Custom tier and are still experiencing an interruption in service, please reach out to support@infura.io.
Posted Jul 25, 2025 - 00:58 UTC

Investigating

We are aware of a partial outage of some of our Polygon Mainnet JSON-RPC API Polygon Mainnet Debug/Trace endpoints affecting a limited portion of our users. At the moment, the outage is limited to the listed components, which may be intermittently unavailable. We are currently investigating to pinpoint a root cause and remediate.
Posted Jul 25, 2025 - 00:56 UTC
This incident affected: Infura Polygon APIs (Polygon Mainnet HTTPS JSON-RPC API, Polygon Mainnet Debug/Trace).